Customer Support Administrator – Leeds Featured

Location

Leeds

Salary

£25,500 – £27,200 per annum

About the Role

Trusted Recruiter is delighted to be working on behalf of our valued client to recruit a highly organised and proactive Customer Support Administrator to join their team in Leeds. This is an excellent opportunity to join a well-established and growing organisation, providing vital administrative and customer support within a busy and collaborative office environment.

Key Responsibilities

· Placing and monitoring purchase orders within the system

· Processing purchase invoices and reconciling purchase ledger accounts

· Supporting timely payment processing

· Managing private patient invoicing and ensuring full payment collection

· Supporting sales order processing

· Maintaining accurate and organised sales and purchase filing systems

· Generating regular reports as required by management and finance

· Assisting with accounts analysis and cost centre reviews

· Handling incoming telephone and email enquiries, queries, and complaints professionally

· Supporting management of clinical appointment systems

· Managing incoming and outgoing post

· Ordering and maintaining office stationery and department supplies

· Providing general office support and housekeeping

· Identifying opportunities for process improvements and cost savings

· Maintaining confidentiality at all times

About You

· Strong administrative experience in a busy office environment

· Excellent communication skills, both written and verbal

· Strong organisational skills with great attention to detail

· Confident using Microsoft Office applications (Excel, Word, Outlook)

· Experience with SAP R3 or Business One (advantageous but not essential)

· Proactive, dependable, and able to work independently as well as part of a team

What’s on Offer

· Salary of £25,500 – £27,200 depending on experience

· Full-time, permanent position

· Supportive team environment

· Opportunity to develop within a growing organisation